「阿長」病倒住進自家醫院 加護病房精準照護讓她重返職場
2022-05-24 記者莊兆暉/台南報導
奇美醫學中心加護病房護理長張明娟,去年因為腎結石引起泌尿道感染住院,讓她一夕之間從照護者變成被照顧的病人,後來又因胃出血轉入加護病房,一度出現呼吸衰竭、生命徵象不穩等狀況,受到疫情影響,家人無法到院探訪,所幸醫護團隊啟動包括精準科研、精準教學、精準服務及精準護理等精準照護,讓她順利康復,現在已經回歸工作崗位。
48歲的「阿長」張明娟說,自己在加護病房任職近30年,照顧過許多極重症患者,但自己面對生死關頭,躺在病床上時,心中還是惶惶不安,但透過奇美團隊精準照護,減少傳統人力監控時的操作,能夠有更多時間休息,在照護團隊的協助下,透過通訊軟體即時收到母親及2名女兒為自己打氣加油,床邊也掛滿同事的加油看板及祈福紙鶴,都成為她勇敢對抗病魔的力量。
奇美醫學中心3C加護病房副護理長侯國閔表示,受到新冠肺炎疫情影響,重症病人轉入加護病房後,家屬禁止到院探訪,醫護團隊提供暖心、精準的健康照護模式,在精準科研部分,依護理需求及感控原則,設計「無線流量趨勢監視警示系統」,即時掌控病人的飲食、體液變化等,可提升相關記錄準確性及工作效率,也可減少醫護團隊與隔離病人的接觸感染;精準教學部分,與南台科技大學攜手合作,研發「心臟學習模擬教具」,以互動學習方式,輔助醫護人員快速學習心臟急症、有效提供醫療決策。
此外,在精準服務方面,開發並推廣「互動多媒體衛教」,提供病人及家屬學習互動平台,另設計「衛教一點通」電子化衛教菜單,掃描QR code就可連結衛教資訊,讓家屬輕鬆下載「自製管灌食」衛教影片,學習照護知識及技能;家屬還能透過視訊和醫療團隊溝通,提升對團隊信賴感、降低家屬的不安,病床旁設有「互動留言板」,日日更新病人的意識程度、營養、排便、呼吸訓練,睡眠狀況,家屬能立即掌握病人24小時最新基本狀況,並能在留言板留下打氣話語。
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